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Testimonials


Jan’s work with us on a merger of two nonprofit community development corporations is absolutely critical to our success. He knows what kind of challenges to expect and is helping us manage each step in a proactive, practical, and productive manner. When we are at risk of losing our way to side issues, he helps us focus. When we succeed in working through each critical step, he helps us recognize opportunities to celebrate.
-Jim Moorefield, Executive Director, Corvallis Neighborhood Housing

Our department had been grappling with escalating utility costs for many years. JGA quickly and collaboratively assessed our situation, designed a process and developed a strategic plan that addressed our department’s barriers and opportunities. JGA then conveyed the essential elements of the necessary changes clearly and compellingly to internal and external stakeholders in order to build buy-in to the initiative. JGA achieved powerful results and buy-in to change initiatives--a rare combination for a consulting company in the public sector.
-Christopher Williams, Deputy Superintendent, Seattle Parks and Recreation Department

I registered for the Executive Leadership Institute with my usual reservations. However, my time in the Institute and Jan’s coaching have given me a new awakening to lead my board, staff and agency to greater places.
-Melva Tolbert, Executive Director, Community Development Corporation

Jan brought a wonderful combination of skills to the station. His constancy and devotion to the task kept us on target. His patience and his ability to nurture people through uncharted territories provided the support that moved us through each project.
-Kay Ingram, Former Chief Programming Officer, KCTS Television

Jan skillfully coordinated and guided the board of our small state government agency through a challenging strategic planning process that enabled us to tackle problems like succession planning and organizational improvement head-on in a professional, business like and highly satisfactory manner.
-Bob Meredith, Board Chair, Washington Economic Development Financing Authority

Jan counseled me on executive performance reviews in a $150 million division of a $2 billion consumer products company. Jan assisted me with an analysis of key executives within my organization and was able to guide me in areas of job performance, motivational skills, sales incentives and compensation, and conflict resolution. Jan's contribution was a key factor in driving sales from 1-3% annualized growth to record sales growth of 16%. Jan is one of those rare individuals who I would be comfortable engaging to tackle any complex problem in the executive arena. He is also one of the most insightful, trustworthy and humble professionals I know.
-Scott Kling, Former Vice President of Sales and Marketing, Consumer Products Company

We are transforming the agency – its culture, its yearly expectations and reaching the goal for a sustainable future. None of this could have occurred without the persistence and pressure imposed by Jan Glick, our consultant for the project.
-Judy Allen, Former Executive Director, Community Action Center of Whitman County

Our board and staff loved how Jan kept us focused on the most critical strategic issues within the business planning process. He also seamlessly facilitated the Executive Director succession, balancing the interests of the board with those of the incoming and outgoing Directors. As a new Executive Director, Jan’s insightful coaching has given me the tools to better develop and empower my staff in order to meet the business plan’s objective of being an industry leader.
-Marty Miller, Executive Director, Office of Rural and Farmworker Housing

I am amazed by all Jan accomplished in five months’ working with Washington State CASA. After concluding an organizational assessment and building initial board buy-in to proposed changes, Jan helped to mobilize board committees to begin resource development and strategic planning. He then gave the staff the opportunity to structure the strategic plan in a way that facilitated team building and ownership. I am pleased to recommend Jan for other engagements that involve planning for change.
-Carol Huard, Former Board Chair, Washington State CASA

As a new Executive Director with over 20 years experience in my field, I had a lot of technical expertise, but little sense of what leadership means or how to do it well. The Executive Leadership Institute gave me a background and foundation for leadership, but Jan's coaching pulled it altogether, making the experience truly transformative and enabling me to really internalize and use the skills I learned in class. With so many demands on my time, leading my organization could easily get buried under the minutiae of day to day operations, Jan's individual coaching sessions bring leadership back into focus for me and assures that the leadership role, which is so critical to the success of my organization, remains foremost in my mind. Jan's quiet reflective style and his long experience in the business world enables him to be supportive at the same time he asks the tough questions, pushing me to successfully confront my most difficult leadership challenges.

-Marie Kittredge, Executive Director, Slavic Village Development

JGA was instrumental in our organization’s successful growth and development over the past 5 years. JGA consultants Jan Glick and Patty Grossman led our Board and senior staff through a very effective “outcome based” strategic planning process that we continue to use as a part of our annual planning. JGA also delivered an intensive leadership training session that helped our Board to fully understand and embrace the key roles and responsibilities entrusted to them as a governing body. With Jan’s insight and gentle coaching on the value and importance of effective leadership, our board has been empowered to lead our annual strategic visioning process and member recruitment efforts.
-Jayne Auld, Executive Director, Spokane Housing Ventures

Ms. Hitchcock helped our state association develop a public policy committee, and create and implement a successful advocacy agenda that engaged our CEOs and grassroots supporters. Her expertise helped us address complex policy issues in early childhood development and access to human services that positively impacted United Ways throughout the state.
-Pam Toal, Vice President, United Ways of Washington

Working within a very tight timeline for potential impact, Ms. Hitchcock led an effort to bring nearly 50 organizations together to create recommendations for state actions and investments for parent support. The report and her supporting budget analysis provided a platform around which advocates could rally, leading to over $6.1 million in state investments in parent support programs and services, investments which likely would not have occurred without her leadership.
-Jill Sells, Executive Director, Docs for Tots

I can say without hesitation that [Ms. Hitchcock]’s work on the Tanzania national parks project was among the very best I have seen while I’ve been at FAO. Her analysis of the principal issues was clear and elegant, and her suggestions as to how those issues should be approached legislatively were innovative and imaginative, but always sound and grounded in the politics of Tanzanian culture, politics and economics. . . She guided the project through some very rough political and administrative waters [for] a final product – a draft national parks law for Tanzania….

-Jon Lindsay, Legal Officer, UN Food and Agricultural Organization